COVID-19
NEW OFFICE PROCEDURES
STAYING SAFE IN A PANDEMIC
STAYING SAFE IN A PANDEMIC
With the changes surrounding COVID-19, our clinic is taking steps to ensure continuity of care for our patients while keeping the health and safety of all in mind.
STAYING SAFE IN A PANDEMIC
STAYING SAFE IN A PANDEMIC
STAYING SAFE IN A PANDEMIC
Read about how to protect yourself and those around you from COVID-19.
USEFUL LINKS
STAYING SAFE IN A PANDEMIC
USEFUL LINKS
Are your children returning to school in the fall? Have you recently traveled outside Canada? Have a look at our list of resources to keep you up-to-date about COVID-19 developments and recommendations.
NEW OFFICE PROCEDURES
With the changes surrounding COVID-19, our clinic is taking the following steps to ensure continuity of care while keeping the health and safety of all in mind:
1. All patients should call ahead to book an appointment.
2. All visits will be triaged over the phone
- this will determine if your medical issue can be managed virtually (ie. by telephone or video conference) or whether an in-office visit is needed
3. Absolutely NO walk-in visits will be accepted.
4. All non-urgent bookings such as routine physical examinations will not be booked.
5. The following visits WILL continue to be booked:
- Well baby visits (0-4 years old) including vaccinations
- Obstetrical visits
- Cancer screening tests (eg. pap smears)
6. If you have an in-office appointment:
- When you arrive at the building, please call 416-785-8412; you will be screened for COVID-19 symptoms
- When the doctor is ready to see you, our staff will call you to come up to the office; the front entrance to the building is locked, please press #303 for staff to unlock the door
- Proceed up to the office (3rd floor) and buzz to be let into the office door
- ALL PATIENTS OVER 2 YEARS OLD MUST WEAR A MASK (CLOTH OR DISPOSABLE) AT ALL TIMES IN THE BUILDING
7. Please note that we do not provide COVID19 testing at our clinic.
- If you are experiencing symptoms of COVID19, please go to your nearest Assessment Centre.
STAYING SAFE DURING THE PANDEMIC
- Practice social distancing
- Wear a mask in situations where distance cannot be maintained.
- Wash your hands regularly
- Cough or sneeze into your sleeve
- Do not share food, drinks, toothbrushes, etc.
If you have been exposed to COVID-19 or have symptoms that may suggest COVID-19
Complete the COVID-19 Self Assessment Screening Tool from Public Health Ontario to determine if you should get tested for COVID-19.
Proceed to one of the COVID Assessment Centres.
Please note that our office does not perform COVID-19 testing.
If you have more severe symptoms (such as severe shortness of breath or chest pain)
• Contact Telehealth Ontario at 1-866-797-0000 or your local public health unit
• If you are in need of IMMEDIATE medical attention, call 911 or go to your local emergency room
If you have traveled outside Canada but do NOT have symptoms
• you are at risk of being a carrier of COVID-19 and passing it on to others
• you should stay in Quarantine for 14-days after your return to Canada;
• Click for more information for Returning Travelers
• If you have no symptoms after 14 days, you can resume your normal daily activities